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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andi Bradshaw

March 14, 2024

5  out of  5 rating by Andi Bradshaw
"Sarah was such a huge help and saved me a ton of money! Definitely recommend to anyone tired of dealing with the giant insurance companies and getting nowhere."
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sahara clay

March 11, 2024

5  out of  5 rating by sahara clay
"I thank Kayla for her professionalism and support. Thanks Family for the great service."
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Jacquelyn Branson

March 8, 2024

5  out of  5 rating by Jacquelyn Branson
"I had a great experience with Carla Mitchell yesterday. She let me know everything about the policy, and she answered all of my questions. What I was going to get, the amount of coverage and how this would benefit me. I let her know that I was glad she saw my name and contacted me. The coverage I have now is lower than what my last company gave. I would definitely recommend my family and friends to her. Carla Mitchell, Thank you so much."
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Zipporah Howard

March 7, 2024

5  out of  5 rating by Zipporah Howard
"Carla was great!!! Very informative, knowledgeable, and well spoken! Would highly recommend!"
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Queen V

March 5, 2024

5  out of  5 rating by Queen V
"Carla was very professional and very accommodating 🥰 Update: CARLA MITCHELL is the best to ever do it!!!! Thank you CARLA!!! 💕"
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Tyler Evans

March 4, 2024

5  out of  5 rating by Tyler Evans
"Carla is always amazing, she will follow up and help at anytime. I appreciate her service. Today for example I called 9 min before closing and we got it done in 8 minutes. Thank you as always!!!!!"
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Bernard McLaughlin

February 27, 2024

5  out of  5 rating by Bernard McLaughlin
"Carla was extremely pleasant and and was a joy to do business with. She displayed a refreshing and enthusiastic energy."
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Aimee Furrow

February 26, 2024

5  out of  5 rating by Aimee Furrow
"Such a great experience spoke with Dory Dixon great representative recommend her to anyone she saved me a ton of money got me something that I didn't even have that I really needed I greatly appreciate everything you did the time you took for an allowing me to call you back great experience would highly recommend"
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Helen Jordan-White

February 23, 2024

5  out of  5 rating by Helen Jordan-White
"Carla was amazing! Very courteous, friendly, and professional. Very attentive with the policy that I wanted and offering additional policies to other things I have in my life. I will definitely be telling my friends and family about her."
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Erin Marshall

February 19, 2024

5  out of  5 rating by Erin Marshall
"I just moved cross country and was dreading this process. I got a quote and a call from Dory Dixon the same day and within minutes. I was able to settle on a super reasonable quote. It is usually a headache when moving but this process was the easiest and Dory was very patient with me. She answered all of my questions and explained everything. Highly recommend."
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Jerry Chambers Jr.

February 15, 2024

5  out of  5 rating by Jerry Chambers Jr.
"Sarah was great with assisting me with the process of making a decision on the policy that was good for my vehicle. She was very informative and helpful. Also I have to mention, Sarah found the most affordable quote with premium coverage!"
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Annie Friday

February 14, 2024

5  out of  5 rating by Annie Friday
"Carla is always helpful and very quick to respond to anything we need. I would recommend State Farm just for her and her kindness, professionalism, and overall ability to make my life easier. Jessica Friday"
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Larisa Seamster

February 10, 2024

5  out of  5 rating by Larisa Seamster
"My husband Bryan and i are very lucky to have Dory Dixon as our insurance agent. For many years she has been extremely helpful, very quick to respond to all our questions and concerns. We would give her 10 stars if we could."
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Grace Blackburn

February 8, 2024

5  out of  5 rating by Grace Blackburn
"Dory has helped me through many different insurance needs over the past 5 years. Home insurance, car insurance, rental insurance, and even business insurance. Whatever I need, she is always willing to help me navigate the process and answer all my questions."
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Tabetha Russell

February 8, 2024

5  out of  5 rating by Tabetha Russell
"I had the pleasure of speaking with Dory today and in past days, and she has been a wealth of knowledge. Her professionalism and expertise has led me to be a new client today. I left my previous insurance company of over 30 years for various reasons but mainly because of Dory. Her follow up, product knowledge and thorough research has been outstanding! Thank you Dory for being a great asset!!!"
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CJ Burns Jr

February 8, 2024

5  out of  5 rating by CJ Burns Jr
"Kayla was very prompt and helpful in helping me secure Auto & Renters insurance. She answered all my questions and provided a much needed savings with State Farm. I will refer others to her."
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David M.

February 8, 2024

5  out of  5 rating by David M.
"My interaction with Kayla in getting homeowners insurance for a house I've bought in Ashland was exemplary in all ways. When we first talked some weeks ago, I asked her to remind me as we got closer to the closing date on the house because with everything else I was doing, I might overlook this key element. True to her word, Kayla called and reminded me and we completed the policy over the phone. She always had the information that was needed and working with her was a breeze."
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Bill Travers

February 7, 2024

5  out of  5 rating by Bill Travers
"Dory, as usual, was a wealth of information and tailored my insurance needs for my family and I. Last week I dropped in to the office without an appointment and she was more than willing to answer all of my questions ."
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Teondra Taylor

February 7, 2024

5  out of  5 rating by Teondra Taylor
"Carla, it was great working with you today! I called because a had a question about my account and she was very pleasant, professional and prompt! I highly recommend this business for your future insurance needs! I’ve been with this office for 15+ years and I have never been disappointed!"
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Catherine Phillips

February 6, 2024

5  out of  5 rating by Catherine Phillips
"I switched insurance companies to State Farm and could not be more pleased. I found State Farm competitive in their pricing, and Sarah made things as easy as possible. She was efficient and helpful. A dreaded task became a good experience."
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Tab Taylor

February 6, 2024

5  out of  5 rating by Tab Taylor
"Outstanding Customer Service from Carla!"
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Janice Alston

February 5, 2024

5  out of  5 rating by Janice Alston
"I am so grateful to have the most kind, knowledgeable, and professional insurance agent such as Dory at State Farm. She along with her staff is always willing to go the extra mile to assist me every time I call. I’m very happy with the level of expertise provided by my Agent “Dory”. I will recommend her services with great confidence and customer satisfaction."
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Camryn Rubin

February 3, 2024

5  out of  5 rating by Camryn Rubin
"Dory has been a joy to work with. Recently I needed to add my husband to my insurance and make some adjustments to our car policies. She made things quick and easy and was very thorough in her work. My husband and I are grateful to have her to help us with all of our insurance needs! Thanks so much, Dory!!"
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Aleesa Allen

February 1, 2024

5  out of  5 rating by Aleesa Allen
"I would recommend Dory Dixon to anyone for insurance assistance. She has been so helpful in every way - so knowledgeable and quick to reply. She has helped this first time home buyer feel confident in what I signed up for. I’ve had a lot of questions, and she answers them before I even think to ask. I’m very happy with rates and bundling and coverage. Hopefully I’ll never need to file a claim, but I do have confidence that I’ll receive great service if I do."
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Chris Potter

January 30, 2024

5  out of  5 rating by Chris Potter
"Always able to answer my questions, point me in the right direction and get things done efficiently. Appreciate Kayla’s customer service."