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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Nital58

August 13, 2026

5  out of  5
rating by D Nital58
"My Agent Adam Hale was very knowledgeable and helpful.. He treated me kindly and respectfully.. Thank you Adam"
We responded:
"Hi, D. Thank you so much for the 5-star review! We’re so glad to hear that Adam provided you with knowledgeable, helpful, and respectful service. Making sure our customers feel valued and well taken care of is always important to our team. We truly appreciate your kind words and will be sure to share them with Adam. Thank you for trusting The Hayden Pryor Insurance Agency, Inc. with your insurance needs!"
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Kandee

August 12, 2026

5  out of  5
rating by Kandee
"Dory Dixon is wonderful to work with! She is professional, friendly, knowledgeable, and incredibly thorough. Dory takes the time to make sure everything is explained clearly and that you feel confident in your coverage and decisions. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for a trustworthy and caring insurance agent."
We responded:
"Kandee,Thank you so much for the wonderful 5-star review! We’re thrilled to hear about your experience with Dory. She truly takes pride in making sure our customers understand their coverage and feel confident in their decisions. Your kind words about her professionalism, knowledge, and care mean so much to our entire team. We truly appreciate your trust, your recommendation, and the opportunity to help with your insurance needs!"
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A P

August 4, 2026

5  out of  5
rating by A P
"Adam was super cool. Got us a good bundle deal on car life and renters insurance. Cheaper than what we were originally paying. Thanks for all your help Adam you are appreciated!"
We responded:
"Thank you for taking the time to leave such an awesome review! We're so glad Adam was able to help you bundle your auto, life, and renters insurance and save you money in the process. We appreciate your trust in our team, and I'll make sure Adam sees your kind words. Thanks for being part of our State Farm family!"
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Allison Herndon

July 31, 2026

5  out of  5
rating by Allison Herndon
"While I always receive good service through Hayden's State Farm office, I want to particularly highlight the excellent service Kayla has provided me the past couple of days as well as last spring. Kayla was quick to understand my problem (entirely of my own making, by the way) and to offer the available solutions. Because there was more than one alternative, she gave me all the information I needed and also helped me talk through them but then gave me time to think about them on my own so I could come to the right answer for my circumstances. She was honest when she didn't know the answer to a question but quickly researched and let me know the results usually within an hour but always within a day. She is a good judge of when to email versus when to call to update or inform me, saving us both time. Thank you, Kayla, for all your help. I greatly appreciate it."
We responded:
"Hi, Allison. I hope you are well. Thank you so much for the thoughtful review! 😊 We’re truly glad you’ve consistently received good service from our office—and it means a lot that you took the time to spotlight Kayla specifically.
We love hearing that Kayla quickly understood your situation, presented multiple solutions clearly, and gave you the space to think through what best fit your circumstances. It’s also great to know she was honest when she didn’t have an immediate answer and then followed up quickly with research—while also using the right communication method (email vs. call) to keep things efficient for you.
Thank you again for your appreciation and for trusting us. We’ll be sure Kayla sees your message—she’ll be very encouraged by it! 🙌 Thanks for being a customer!"
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Vicky Pilgrim

July 24, 2026

5  out of  5
rating by Vicky Pilgrim
"Our
State Farm Agent Dennis was very helpful and answered any concerns & questions that I had! He also gave us great rates! I highly recommend State Farm for all your insurance needs!"
We responded:
"Thank you so much for the great review, Vicly! 😊 We’re thrilled to hear Dennis was very helpful, answered all your questions and concerns, and helped you get great rates.
Your recommendation means a lot to us, and we’re glad you chose The State Farm Hayden Pryor Agency for your insurance needs. We’re here anytime you need us! 🙌"
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Marcus Clark

July 10, 2026

5  out of  5
rating by Marcus Clark
"Adam was very helpful. He made everything very simple and relatable. He also saved me $65 a month with a possible 30% discount in 6 months. Thanks Adam from State Farm."
We responded:
"Hi, Marcus. Thank you so much for the great review! 🙌 We’re glad to hear Adam made everything simple, relatable, and easy to understand. Saving $65 a month is a fantastic win—and that possible 30% discount in 6 months makes it even better! We’ll be sure to share your kind words with Adam. Thanks again for choosing State Farm Hayden Pryor—we’re here anytime you need us! 😊"
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Yolanda George

July 9, 2026

5  out of  5
rating by Yolanda George
"I had a chance to work with Kayla and Adam, and they are two of your best Agents that you have. I really love State Farm as an insurance company.
I love the service that Adam and Kayla provided to me; they didn't waste any time in assisting me with the paperwork I needed to cancel with the other company and helping me join my very favourite company, State Farm.
I had my house with State Farm, my car's had been with State Farm for many, many years. I ended up getting divorced, then had an accident, and was not able to keep my policy with State Farm because I was unable to work.
Even though I transferred to another insurance company, if anybody ever asked me "What’s the best insurance company?" I would always say State Farm. So, I’m very honoured and happy to be back with the State Farm family, and I want to give all thanks to Kayla and Adam for their outstanding service.
I believe they should really be recognized because they took their time; they were very patient.
They didn't rush me, and they also followed up. You don't find that with most companies, which is why I love State Farm. It is the best to me and always will be. Thanks to Kayla and Adam, I was able to come back home 🏡🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰."
We responded:
"Thank you so much, Yolanda, for such a heartfelt and meaningful review! 🏡🥰 We are truly honored to welcome you back to the Hayden Pryor, State Farm family.
Your story means a lot to us, and we’re so glad Kayla and Adam were able to make the process smooth, patient, and stress-free for you. Helping with the paperwork, following up, answering questions, and making sure you felt cared for is exactly the kind of service we want every customer to experience.
It’s incredibly special to hear that even during the time you were insured elsewhere, you still spoke so highly of us. That kind of loyalty and trust means more than we can say. Kayla and Adam will be so happy to know their support helped you “come back home.” ❤️
Thank you again for your kind words and for recognizing their outstanding service. We’re grateful to have you back with us and look forward to taking great care of you for many years to come! 🙌✨"
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Joyce Anglin

July 6, 2026

5  out of  5
rating by Joyce Anglin
"I spoke with Adam. He was very pleasant and set me up with a car policy which is saving me a lot of money. I am very pleased."
We responded:
"Hello, Joyce. Thank you so much for sharing your experience! We’re happy to hear Adam was pleasant to work with and helped set you up with a car policy that’s saving you a lot of money. That’s always great news!
We truly appreciate you choosing State Farm Hayden Pryor Agency, and we’re glad you’re pleased with everything. We’re here anytime you need us!"
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Sujit9

June 18, 2026

5  out of  5
rating by Sujit9
"I had a wonderful experience working with Kayla. She was very helpful, professional, and patient throughout the process. She always takes the time to explain things clearly and helps me get the best quote possible. Her quick responses and support made everything much easier. I really appreciate her assistance and would definitely recommend her to anyone looking for a reliable insurance agent."
We responded:
"Thank you so much for the amazing review! 😊 We’re thrilled to hear you had such a wonderful experience working with Kayla.
It means a lot that she was helpful, professional, and patient—and that she took the time to explain everything clearly, help you find the best quote possible, and respond quickly. That kind of support is exactly what we aim to provide.
Kayla will be so happy to hear your kind words, and we truly appreciate you recommending her and our team. Thanks again for choosing State Farm Hayden Pryor Agency—we’re here anytime you need us! 🙌"
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Yam

June 15, 2026

5  out of  5
rating by Yam
"Excellent service from Stella. Our communication was done by email, and she was always very efficient in her responses. She was quick, clear, and professional. She was able to help me with a minor issue regarding my auto insurance. I highly recommend this insurance company for the quality of its customer service."
We responded:
"Hey, Yam. We really appreciate your great review! 🌟 It’s awesome to hear Stella was able to jump in quickly and handle your auto insurance issue with clear, efficient email communication.
Thank you for recognizing her professionalism and speed—those details matter. We’re also grateful you highly recommend our company for the quality of our customer service.
If you ever have any questions or need anything in the future, we’re just a message away! 😊"
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Philip Branagan

June 5, 2026

5  out of  5
rating by Philip Branagan
"I worked with Adam. He was pleasantly persistent in answering all my questions. Adam is an asset to State Farm.
Philip Branagan
Bumpass, VA"
We responded:
"Thank you, Philip, for the great review! We’re so glad you had a positive experience working with Adam. 😊
It means a lot to hear that Adam was pleasantly persistent and took the time to answer all your questions—making sure you felt confident and taken care of. We’ll be sure to share your kind words with Adam, and we’re grateful you chose The State Farm, Hayden Pryor Agency.
Thanks again! We’re here anytime you need us."
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Muhammad Wallace

May 20, 2026

5  out of  5
rating by Muhammad Wallace
"Mr Alias was super helpful, did everything I needed and also did it for me. Wished he was my friend... Awesome guy"
We responded:
"Thank you so much for your kind words, Muhammad! We’re thrilled to hear that Elias went above and beyond to help you and make things easy. If he’s not your friend yet, maybe after this he will be! 😉 We truly appreciate your feedback and are always here to support you!"
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Melissa Miller

May 16, 2026

5  out of  5
rating by Melissa Miller
"Dennis at this office was super helpful. My insurance was taken care of and he followed up ensuring all my policy questions were answered and ensured all the paperwork was completed so there were no interruptions in my policy."
We responded:
"Thank you for your wonderful feedback! We’re so glad Dennis could provide you with helpful and thorough service, making sure all your questions were answered and your paperwork was completed seamlessly. Keeping your coverage uninterrupted is always our top priority. We appreciate you choosing us and are here anytime you need assistance!"
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Theresa Smith

May 5, 2026

5  out of  5
rating by Theresa Smith
"It was such a pleasure speaking with Dory at the Hayden Pryor State Farm office today 5/5/26. Dory was very attentive to my questions and concerns. She also enlightened me on services I wasn’t aware of which was awesome to know! I would definitely recommend checking the nice friendly people out at that office always kind and helpful."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that your experience with Dory here at the Hayden Pryor State Farm Agency was so positive. She truly takes pride in being attentive and helpful, and it’s great to know she could introduce you to services that were new and valuable to you. Your recommendation means a lot to us, and we’re grateful to have you as part of our community. We look forward to continuing to provide the friendly and knowledgeable service you deserve!"
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John Boze

May 1, 2026

5  out of  5
rating by John Boze
"Every insurance company needs a Dory Dixon! Her friendliness and professionalism was nothing short of outstanding! Thanks again"
We responded:
"Hey, John. Thank you so much for your kind words! We couldn’t agree more—Dory truly is a shining star on our team. Her friendliness and professionalism make all the difference, and we’re thrilled she made such a positive impact for you. Thanks again for sharing your experience, and we’re here anytime you need us!"
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Joshua Grimes

April 28, 2026

5  out of  5
rating by Joshua Grimes
"Elias was very informative and well spoken and he answer all my questions and concerns and comments with accuracy and more . I been a loyal customer with state farm for 8 years because of service like this"
We responded:
"Joshua, Thank you so much for your wonderful feedback! We’re delighted to hear that Elias provided you with clear, accurate, and thorough answers to all your questions and concerns. Your loyalty over the past 8 years means a great deal to us, and it’s service like this that we strive to deliver every day. We truly appreciate your trust in State Farm and the Hayden Pryor Agency and look forward to continuing to support you for many years to come!"
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Jackie Bunting

April 21, 2026

5  out of  5
rating by Jackie Bunting
"I have been a customer of Hayden and his team since Hayden started selling insurance. The entire team is awesome!

Recently, Dory Dixon reached out to me to help resolve an issue with my life insurance that wasn’t even on my radar. She saved me a lot of time and future issues by resolving this now. I appreciate having people support me by remembering things that are important to my wellbeing when I forget.

If you are thinking about finding a great insurance company with a great team, give them a call. You won’t be disappointed!"
We responded:
"Thank you so much, Jackie, for your incredible loyalty and trust over these 26 years! It’s truly an honor for me and the entire team to have had the privilege of serving you all this time. I'm so glad that Dory was able to proactively reach out and resolve the life insurance issue—catching those important details before they become problems is exactly what we aim for. Your recognition of our team’s commitment to not only meeting your insurance needs but also supporting your overall wellbeing means a great deal to us. We believe that building lasting relationships and genuinely caring for our clients makes all the difference. Thank you for your heartfelt recommendation; it’s clients like you who inspire us to keep going above and beyond every day. We look forward to continuing to serve and support you for many more years to come!"
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shavon mason

April 21, 2026

5  out of  5
rating by shavon mason
"Dennis was great and informative"
We responded:
"Shavon, Thank you for your kind words! We’re glad to hear Dennis was able to provide you with great and informative service. Your feedback means a lot to us, and we’re here anytime you need assistance!"
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John Wingfield

April 20, 2026

5  out of  5
rating by John Wingfield
"Had a problem with snail mail delivery and reached out to Stella. She pulled up my information quickly and emailed me the needed document immediately. Responsive, professional, and very pleasant. Thank you, Stella. Thank you, State Farm."
We responded:
"Hey, John! Thanks a ton for the awesome shout-out! Stella’s got lightning-fast email skills that even snails can’t compete with 🐌⚡. We’re so glad she could save the day and get that document to you in a flash. Thanks for trusting Stella—and The Hayden Pryor, State Farm Team—to keep things running smoothly! 🚀😊"
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MZKBX2-mzkocoabx

April 16, 2026

5  out of  5
rating by MZKBX2-mzkocoabx
"Dennis was extremely helpful & I would definitely recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dennis was extremely helpful. Your recommendation means a lot to us, and we'll be sure to share your feedback with him. We look forward to assisting you again in the future!"
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norma jones

April 13, 2026

5  out of  5
rating by norma jones
"Adam is so knowledgeable and professional, but also warm and friendly. He understood what I was looking for in a homeowners policy and was super helpful, and walked me through every detail. I also switched my car insurance to State Farm for excellent coverage and a better rate. Bundling the two saved me a bundle. 😊Highly recommend Adam!"
We responded:
"Thank you, Norma! We appreciate your kind words! I’m thrilled to hear that you felt supported and well-informed throughout the process. It was a pleasure helping you find the right homeowners policy and bundling your car insurance to save you money. Your recommendation means a lot, and Adam and my team are always here if you need anything else. Thanks again for choosing The Hayden Pryor, State Farm office!"
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Paul FitzSimons

April 1, 2026

5  out of  5
rating by Paul FitzSimons
"Dennis help me,very patiently, set up my safe driver ... Dennis's clear guidance and calm navigation thru the process turned my day from cloudy to brilliant and sunny ... Thanks Dennis ..."
We responded:
"Hey, Paul. Thank you so much for your wonderful review! We're thrilled to hear that Dennis was able to guide you patiently and clearly through setting up your safe driver. It's great to know he could brighten your day and make the process smooth and stress-free. We'll be sure to share your kind words with him. Thanks again for choosing us!"
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Robin Fox

March 26, 2026

5  out of  5
rating by Robin Fox
"I have been with State Farm for years, Dory Dixon is amazing, every time i have a question or concern, she handles it. Dory goes above and beyond to make sure her customers are taken care of."
We responded:
"Robin, Thank you so much for your kind words and for sharing your positive experience with Dory Dixon. We’re thrilled to hear that she has consistently provided you with exceptional service and support. At The Hayden Pryor, State Farm Agency, we strive to go above and beyond for all our customers, and it’s wonderful to know that Dory exemplifies this commitment.
If there’s ever anything else you need, please don’t hesitate to reach out. We truly appreciate your loyalty and trust."
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josh webb

March 11, 2026

5  out of  5
rating by josh webb
"Great experience with customer service representative. Quick and easy to talk to"
We responded:
"Thank you so much for your kind words, Josh! We're thrilled to hear you had a great experience with our customer service team. Providing quick and easy support is our top priority, and your feedback means a lot to us!"
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Marjorie Williams

February 28, 2026

5  out of  5
rating by Marjorie Williams
"I’m a big fan of my State Farm insurance agent (Hayden Pryor)and everyone who works in his office(especially Corie). I’ve been with them for years and they have always giving me the right information based on what I need I couldn’t be happier. I have recommended them to all my friends. If you’re looking for a place to go for insurance call them. They will answer your questions, even if you decide not to use them they will be professional."
We responded:
"Wow, thank you so much for the awesome shoutout, Marjorie!! The whole crew are doing a happy dance right now 🕺💃 — your kind words made our day! We’re thrilled to hear you’ve felt right at home with us for years and that we could keep things clear and helpful for you. Thanks a million for spreading the word to your friends, too! If anyone’s on the fence about insurance, they now know exactly where to call. We’re here anytime you need us—questions, chats, or just to say hi! 😊🚗🏠"